Delivery Information

At Vougevelly, we are committed to delivering your orders safely, quickly, and efficiently. We work with trusted delivery partners to ensure your shopping experience is smooth from checkout to doorstep.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is dispatched, you will receive a confirmation email with tracking details (where available).

Estimated Delivery Time

Delivery timelines may vary depending on your location.

• Metro Cities: 3–7 business days
• Other Cities & Towns: 5–10 business days
• Remote Locations: 7–12 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• We may offer free shipping on selected products or promotional campaigns from time to time.

Order Tracking

After your order has been shipped, you will receive an email containing your tracking information, allowing you to monitor your shipment until it reaches you.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other reasons, the package may be returned to us.

Please ensure your shipping address and contact number are accurate when placing your order.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of delivery. Include your order number along with clear photos of the package and products so we can resolve the issue promptly.

Contact Us

Brand Name: Vougevelly

Company Name: ABC

Registered Address: India

Email: support@vougevelly.com

Phone: +91 1234567890